Job Description

Position Overview

Operations Coordinators are responsible for managing the day-to-day operations. More specifically they plan short-term staffing, assist with scheduling/workforce management and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

Short-term staff planning

• Schedule staff for events confirmed at the last minute

• Modify planning based on client needs and communicate these changes to technicians

• Complete long-term planning based on operational needs

+ Responsible for coordinating regional workforce requests across both hotel and branch operations while ensuring a high level of customer service.
+ Works with both branch and hotel locations to coordinate upcoming workforce needs.

Support for events

• Answer calls from event technicians and help them find solutions to various problems

• Ensure that the chain of communication is always r...

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