Operations Coordinator / Customer Service Specialist (Remote) | AU Logistics & Delivery

Overview

Operations Coordinator / Customer Service Specialist (Remote) | AU Logistics & Delivery — PH-Based Only

Love fast-paced operations, clear communication, and keeping deliveries running smoothly? This role puts you right at the centre of a growing logistics and delivery business.

The Opportunity at a Glance

A scaling Australian logistics and delivery business is strengthening its operations and customer service function to support increasing delivery volumes. The business operates in a time-critical environment where accuracy, responsiveness, and clear communication are essential.

This role sits at the intersection of customer experience and delivery execution. You’ll manage daily customer communications, coordinate delivery changes, and help bring structure to operations by documenting workflows and supporting SOP development.

How You’ll Make an Impact

You’ll ensure customers, drivers, and internal...