Operations Coordinator

Essential Job Functions

• Deals directly with clients customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing routing & dispatching and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customers requirement for the movement of freight.
• KPI adherence DNI / LNR / Cost accuracy / ROTP
• Ensure compliance in line with company and industry policies.
• Other dutie...