Operations Customer Expert for Financial Services for Irish market - English speaker m/f/x

World Talent Selection is hiring English speakers Talent for Financial Services in Lisbon. About the project Groundbreaking digital bank transforming how people manage money. Founded in the UK in 2015, the company quickly became the go-to choice for modern banking transparent, smart, and customer-first. Through its sleek app, he empowers customers with instant notifications, budgeting tools, and fee-free spending abroad. Its not just a bank its banking the way it should be. About the Role As an Operations Customer Expert, you will play a vital role in providing exceptional customer support for a major digital banking client. Youll handle customer enquiries through chat, email, or phone, helping users resolve their issues quickly and effectively while maintaining a high standard of professionalism and empathy. Key Responsibilities Resolve a wide range of customer queries via chat, call, or email, aiming for first-contact resolution. Handle customer issues end-to-end, ensuring fairness...