Operations Engineer

About the role

We are seeking a highly analytical and technically adept Operations Engineer to support critical cross-functional initiatives across Customer Success, Hardware Support, R&D, and Operations. This role will serve as a key problem solver for technical escalations, streamline internal systems and tooling, and support the onboarding and integration of student information systems. This is a dynamic position for someone who thrives in fast-paced environments and enjoys working at the intersection of data, product, customer service, and operations. This role will report to Sr. Director, Strategic Operations.

More than 26 million students ride ~500,000 buses to and from school daily - a mass transit operation largely managed by under-equipped teams using pen & paper or legacy software. We’re on a mission to make school buses safer and more efficient for families, schools, and communities nationwide with advanced routing technology, dynamic driver navigati...