Job Description

TheOperations Excellence Consultant will focus on Internal Opportunities (same process) and bottom-up initiatives (Kaizen) assigned per functions. 

Project / Service Delivery 

  • Responsible for executing the tasks assigned by the project manager which generally entail: conducting process discovery & walkthrough sessions for operational and/or support processes.
  • Gathering adequate information and data to support the project objectives
  • Validating information and data used for developing project deliverables.
  • Identifying process and/or performance gaps and opportunities
  • Quantifying impact of process gaps and/or performance misses and continuous improvement opportunities
  • Developing project deliverables such as process maps, policy, processes and procedures documentation, data analysis, charts, management readout, etc. supporting the business process owners in deploying the agreed recommendations
  • Measuring and track...

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