Job Description
Responsibilities
- Support the end-to-end onboarding process
- Provide the support for onboarding document verification
- Provide the support for driver KYC
- Ensure a smooth driver onboarding experience
- Escalate the onboarding issues and resolve it in-timely manner
- Analyze performance data to improve driver experience
- Support the execution of driver schemes, and manage driver communication/sentiment
Requirements
- Bachelor's degree in business, Operations or related fields
- Strong interpersonal and communication skills
- Fresh grad to 1-year relevant work experience in driver operations or logistic operations is preferred
- Experience in fleet management and communicating with drivers is preferred
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