Job Description

Responsibilities

  • Support the end-to-end onboarding process
  • Provide the support for onboarding document verification
  • Provide the support for driver KYC
  • Ensure a smooth driver onboarding experience
  • Escalate the onboarding issues and resolve it in-timely manner
  • Analyze performance data to improve driver experience
  • Support the execution of driver schemes, and manage driver communication/sentiment

Requirements

  • Bachelor's degree in business, Operations or related fields
  • Strong interpersonal and communication skills
  • Fresh grad to 1-year relevant work experience in driver operations or logistic operations is preferred
  • Experience in fleet management and communicating with drivers is preferred

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