Operations Executive #79351

Job Description

• Industry/ Organization Type: Transportation/Logistics
• Position Title: Operations Executive / Customer Service Executive - Air Freight
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days (Monday to Friday: 1.00PM - 9PM) (Saturday - half day, on remote standby)
• Salary Package: Basic Salary up to $2800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the complete life cycle of air freight shipments, from origin to final destination, ensuring on-time performance.
• Act as the primary liaison, coordinating effectively with airlines, freight forwarders, and ground handling teams to guarantee seamless movement and timely delivery of goods.
• Provide proactive and responsive customer service, quickly addressing client inquiries and effectively resolving any shipment-related issues or delays.
• ...