Operations Executive (Scheduling)

Company Overview / Employee Value Proposition

The Smart Series vision is to create a better everyday life through the use of smart home devices. We do this by offering a wide range of smart home products and excellent customer service through all forms of sales channels. The Smart Series takes pride in empowering our staff to make decisions on behalf of the company and provide them with a high level of independence.

Job Summary

Manage installer schedules, routes, and logistics to support smooth installations and after-sales service for customers and resellers.

Responsibilities

• Manage daily installer schedules from Tuesday to Saturday to ensure timely installations
• Optimize installer routes to reduce travel time and increase efficiency
• Handle last-minute cancellations and rescheduling to maintain smooth operations
• Collaborate with team to resolve urgent installation issues promptly
• Provide ...