Operations Head

About 3Sixty 3Sixty is a US based company offering a range of products and services to dental professionals. As our volumes grow, we are strengthening operational leadership with a senior operations manager role. Role Summary We are hiring a Dental Lab Operations Manager to run the daily performance of our digital dental lab operations, and to own case delivery SLAs end-to-end. This role is responsible for throughput, backlog, quality, staffing, and execution disciplineensuring every case moves smoothly from intake to final delivery. This is a hands-on leadership role based in Cairo, working closely with leadership and cross-functional teams to maintain high standards while scaling output. Key Responsibilities Own end-to-end case flow: intake planning/design review/QC delivery Ensure SLA / turnaround targets are met across all case types Monitor backlog and capacity; take action early to prevent delays Resolve delivery risks and operational bottlenecks quickly 2) Team Leadership & P...