Operations Intern

About Impress: Join Europe’s #1 orthodontic chain and a leader in Health-Tech innovation. With over 140 clinics across 10 countries, we are combining medical expertise with top-tier technology to revolutionize the invisible aligner market.

The Role: We are seeking an Operations Intern person to become the backbone of our data management. In this role, you will maintain the integrity of our tracking tools and drive efficiency across our international markets.

Key learning areas for the role:

• Provide excellent customer experience to each of our patients. Form a good relationship with our customers and keep them excited about their journey to a perfect smile.
• Provide customer support via calls (video and audio), emails, sms or WhatsApp and live chat.
• Make calls, book and confirm appointments, and follow up with patients.
• Explain our product, and guide customers thro...