Job Description

Job Description: Operations Lead

Department: Operations

Reports To: Operations Manager / Head of Operations

Experience: 3+ Years of Experience

Job Type: Full-time

Location: Bengaluru

Team Size: 10 members

About the Role

We are looking for an Operations Trainee to support and coordinate day-to-day operations across CRM and Technician departments. This role offers hands-on experience in operations management, team coordination, and cross-functional collaboration. The trainee will work closely with a team of 10 members and gain exposure to customer relationship management, field operations, and process optimization.

Key ResponsibilitiesCRM Department Management
  • Assist in managing customer queries, complaints, and feedback through the CRM system
  • Ensure timely follow-ups and resolution of custo...

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