Job Description
📢 We’re Hiring | Operations Supervisor / Team Lead – ARF & S&I | Chennai
🚨 Immediate Joiners Only
HCLTech is hiring an experienced Operations Supervisor / Team Lead to manage ARF Post-Retirement and Savings & Investments (S&I) – New Business operations.
📍 Location: Chennai
🧑 💼 Role Level: Operations Team Lead
⏳ Experience: 4–6 years (including 1–2 years in a supervisory role)
⚡ Joining: Immediate joiners only (mandatory)
🔍 Role Overview
Lead and manage ARF & S&I operations teams, ensure SLA adherence, drive performance, and maintain high standards of quality and compliance.
✅ Key Responsibilities
- Supervise day-to-day ARF & S&I operational activities
- Allocate work and closely monitor team performance
- Ensure timely and accurate processing (ARF input, surrenders, savings updates, etc.)
- Handle escalations and support complex case resolution
- Conduct team huddles, coaching sessions, and performance reviews
- Collaborate with QA and Compl...
🚨 Immediate Joiners Only
HCLTech is hiring an experienced Operations Supervisor / Team Lead to manage ARF Post-Retirement and Savings & Investments (S&I) – New Business operations.
📍 Location: Chennai
🧑 💼 Role Level: Operations Team Lead
⏳ Experience: 4–6 years (including 1–2 years in a supervisory role)
⚡ Joining: Immediate joiners only (mandatory)
🔍 Role Overview
Lead and manage ARF & S&I operations teams, ensure SLA adherence, drive performance, and maintain high standards of quality and compliance.
✅ Key Responsibilities
- Supervise day-to-day ARF & S&I operational activities
- Allocate work and closely monitor team performance
- Ensure timely and accurate processing (ARF input, surrenders, savings updates, etc.)
- Handle escalations and support complex case resolution
- Conduct team huddles, coaching sessions, and performance reviews
- Collaborate with QA and Compl...
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