Operations Lead Dumpling Bar

About Madame Sum

Madame Sum is redefining fast casual dining through qualitative, innovative dumplings crafted with the finest Swiss ingredients.

Blending culinary excellence with operational efficiency, we are building a scalable, modern food brand with strong ambitions in the QSR space in Switzerland and beyond.

The Dumpling Bar

We're on a mission to make the best dumplings in the city.

Our dumpling bar at Globus Bellevue is designed as a fast-paced, quality-driven, and vibrant operation, where great food meets efficient, friendly service. The concept is strongly focused: dumplings arrive frozen and are finished on-site through steaming, assembling, and mise en place, ensuring fast delivery and high quality.

This location is a key step in Madame Sum's expansion and will serve as a reference for future openings.

Tasks

Guest experience & service

• Welcome guests, take orders, and manage the counter during servic...