Operations Lead

We are looking for Conversation Product & Operations Lead

Experience: 7+ years

Employment Type: Full-Time.

Job Description:

Primary Focus: Daily operational health and prioritization

Key Responsibilities

• Monitor daily conversation performance and platform health using previous day’s data

• Own the conversation roadmap and backlog

• Prioritize changes based on business impact

• Manage live chat and BOT flows in NLX.AI and Netomi

• Coordinate with backend/platform teams for execution

• Approve releases and manage change control

• Maintain standards and documentation

You can read more about us on our company career page or follow us on Linkedin to get the latest updates.

• For any query or clarification , you can connect me on email: