Operations Lead

# Operations Lead## Job IntroductionWe are looking for an Operations Lead for the Southeast region. Responsible for the day-to-day delivery of our services to our clients, ensuring operational workloads are on target to deliver a trusted service to our client on time, every time. The operations lead will be responsible for all NexGen operational workloads. You will report to the Senior Operations Manager. How You’ll Contribute * Responsible for the daily/weekly management of operational workloads, using company systems to ensure effective workload management and delivery of a trusted service.* Maintaining excellent customer service relationships by liaising with clients to answer queries and providing technical assistance.* Proactively working with the Senior Operations Manager to monitor current, and future workload delivery requirements, ensuring the operational management team delivers our services on time.* Processing all works systematically, and punctually, through NexGen to deli...