Operations Leader

In this role, your tasks are focused on the following main areas:







Project Leadership & Management





+ Serve as Project Lead or Reviewer for complete test programs across assigned testing technologies.



+ Define project scope, develop test plans, review reports for accuracy, and ensure deadlines are met.



+ Manage all project-related activities, including coordination with internal teams and clients.





Client Communication & Support





+ Maintain frequent contact with clients and sales to communicate project status and results.



+ Address client concerns, resolve issues, and ensure proper communication of technical requirements.



+ Support Sales in determining project specifications (cost, time, sample requirements) and negotiate completion dates.





Technical Expertise





+ Study and apply relevant test standards, technologies, and regulations.



+ Act as Subject Matter Expert (SME) for local office and key customers regarding standards and certification programs.



+ Perform standard test procedures when required and develop special test methods or equipment for new standards or efficiency improvements.





Team Management





+ Lead and manage a team to achieve role goals and responsibilities.



+ Set objectives, provide feedback, and conduct performance appraisals.



+ Manage training programs to maintain capacity and quality of testing.





Financial & Operational Accountability





+ Responsible for revenue generation and cost management within the area of responsibility.



+ Analyze and adjust costs to optimize profitability.



+ Integrate continuous improvement practices into all processes.





The ideal future Operations Leader should possess the following qualifications:





+ Master’s degree in engineering, Industrial Technology, Manufacturing Technology, Physics, or equivalent proven experience in the field.



+ Solid background in Testing, Inspection, and Certification within sectors such as Medical Devices, IT, and Laboratory Equipment.



+ Fluent proficiency in both English and Italian.



+ Willingness to travel across European territories.



+ Expertise in strategic planning, budgeting, and full P&L management.



+ Good Leadership skills, including team development, performance management, and workforce planning.



+ Analytical and decision-making abilities, with a focus on risk management.



+ Excellent communication skills, capable of simplifying complex concepts for diverse audiences.



+ Hands-on experience with Lean Sigma methodologies and technical leadership.



+ Cultural awareness and collaborative mindset to thrive in diverse, international environments.





#Hybrid #LI-LT1



A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.



UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.