Operations Management Specialist

Job Responsibilities :

The Operations Management Specialist plays a key role in supporting global FinTech business operations by ensuring smooth workflows, accurate documentation, and effective coordination across departments and external partners. Reporting to the Lead, Partners Support Team, this position acts as the operational backbone connecting Marketing, IT, Finance, Legal, and Compliance teams to maintain efficiency, accuracy, and consistency in day-to-day processes.

The Executive manages daily operational tasks such as partner account setup, workflow monitoring, data validation, and issue resolution across multiple internal systems. The role is responsible for maintaining and updating Standard Operating Procedures (SOPs), reports, and operational documents to reflect current practices and compliance standards.

Collaboration is central to this position. The Executive facilitates communication between internal teams and coordinates wi...