Job Description


I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

This role supports our commercial and residential lines of business with a 4am start time.

II. Essential Duties and Responsibilities
 

  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding
  • Provide timely and consistent touchpoints with frontline employees.
  • Regular review of best practices to enhance daily performance
  • Focus on understanding and progress of frontline employee career goals
  • Identify and address improvement opportunities and collaborate with f...

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