Operations Manager

Role purpose

The key purpose of the Operations Manager is to serve as the strategic leader, ensuring the seamless and efficient functioning of all operational elements within the centre. This role is instrumental in maintaining the highest standards of safety, compliance, cleanliness, emergency preparedness, and operational efficiency. The Operations Manager is committed to nurturing a professional and positive environment for staff, contractors, retailers, and customers. This role oversees the daily activities related to the centre’s presentation, including maintenance and security, while fostering and strengthening stakeholder relationships. The Operations Manager is also responsible for enhancing the customer experience through effective management of the centre’s budget, optimizing costs, and ensuring compliance with local regulations and safety standards. Additionally, this role involves leading and coordinating various teams to achieve the centre’s operational...