Operations Manager

Business Operations Manager (Customer-Focused, On-Site)

Location: On-Site – Washington State 

Type: Full-Time Salary: $42,000 – $75,000 annually, depending on experience + Full benefits package

Reports To: Owner / Managing Partner

Role Overview

We are hiring a highly organized, customer-driven Business Operations Manager to manage projects and customers from the first phone call through job completion. This is a 100% on-site role and serves as the central point of contact between customers, crews, municipalities, and ownership.

You will answer phones, follow up with customers, coordinate permits, schedule work, and ensure every job is fully prepared and executed smoothly. This role is ideal for someone who enjoys ownership, accountability, and working directly with customers ...