Job Description

Bevatel is looking for an experienced Operations Manager to lead and optimize operations across our core product teams, including Account Management, Voice, and Business Chat.

 

Responsibilities:

  • Oversee daily operations across multiple departments and ensure smooth service delivery.

  • Monitor performance, SLAs, and operational KPIs to maintain high service quality.

  • Drive process optimization, efficiency, and scalability.

  • Lead, mentor, and manage cross-functional teams.

  • Collaborate closely with Product, Tech, Sales, and Support teams.

  • Identify operational risks and imple...

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