Operations Manager

Position Description Summary

Reporting to the Site Manager the successful candidate will be responsible for maximizing the performance and daily activities of supervisors. He/she will provide leadership, motivation, training, and development of the workforce.

Principal Accountabilities

(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations)

Customer

• Establishes, maintains and promotes high standards of customer service
• Achievement of operational performance as defined by customer contract, and metrics.
• Executes daily customer/vendor contract requirement and identifies accessorial activity and ensures necessary documentation.
• Provides professional environment with relation to external customers such as drivers, dispatchers, customer representatives.

Associate

• Provides a safe, secure, clean and fa...