Operations Manager Cryptocurrency AML - Managed Services

Ankura is a team of excellence founded on innovation and growth.











Position Responsibilities





+ Manage multiple teams across operations



+ Own delivery for AML/KYC/EDD projects



+ Oversee hiring, training, and performance management



+ Support client engagement and governance reporting



+ Supervise daily activities of analysts and investigators.



+ Ensure SLA and KPI adherence across team output.



+ Coach and develop junior staff.



+ Drive operational excellence and margin optimization



+ Represent team in client-facing discussions



+ Ensure compliance with regulatory obligations Demonstrates the ability to complete Anti-Money Laundering (AML)/Fraud alert reviews and/or EDD case investigations as needed.



+ Monitor...