Operations Manager- Davao | Relocation Package Offered

Operations Manager - Davao | Relocation Package Offered

Flatworld Philippines is a Great Place to Work‑certified company committed to building a diverse and inclusive workplace culture where our employees can thrive. We are looking for passionate, talented, and innovative individuals to join our team.

The Account Manager is responsible for maintaining strong customer relationships and delivering and improving results across multiple projects they will handle. The core responsibilities include, but are not limited to, performance management, client relations, employee satisfaction, and other financial metrics such as shrinkage and attrition.

Responsibilities

• Responsible for the day‑to‑day operations and delivery of operational metrics and client KPIs including daily service level, customer experience, sales numbers, etc.
• Maintain positive relationships with customers by proactively engaging with them in line with their expectatio...