Operations Manager

Overview

We are looking for an operations manager capable of overseeing all daily operations at and its group bringing structure efficiency and clarity.

Responsibilities

• Managing all daily operations across the company
• Coordinating internal teams (support creative logistics media buyers)
• Ensuring smooth execution of orders customer support workflows and timelines
• Implementing processes SOPs and operational improvements
• Monitoring KPIs and maintaining operational dashboards
• Managing communication with suppliers partners and external services
• Supporting product launches and peak seasons (Black Friday new brands)
• Troubleshooting operational issues and unblocking bottlenecks
• Overseeing or coordinating website updates and changes when needed
• Preparing the operational infrastructure for scale: new brands more volume more complexity
• Working closely with the fou...