Job Description

Our Operations Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth
  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
  • Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
  • Working closely with our central support teams, maintaining excellent communication to improve our business
  • Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare
  • Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole team on g...
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