Job Description

Job Description

  • Serve as a staff supervisor, ensuring day-to-day operations run smoothly and staff are supported in meeting performance goals.
  • Provide direct, hands-on supervision of frontline staff to ensure accountability, productivity, and adherence to organizational policies and procedures.
  • Support the Project Director in executing the strategic and operational vision for workforce programs; this role functions as a key support to leadership and does not operate independently.
  • Proactively identify and address operational gaps, ensuring continuity of services and responsiveness to evolving program needs.
  • Lead staff performance management processes, including coaching, evaluations, corrective actions, and professional development planning.
  • Oversee daily workflows, task assignments, and service delivery coordination to ensure program goals and contractual benchmarks are consistently met.
  • Provide hands-on support to staff...

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