Job Description

Job Category Agent Outbound

Requisition Number : SENIO

  • Posted : February 3, 2026
  • Full-Time
  • On-site

Locations

Showing 1 location

Description

The Operations Manager operates as a hands-on business leader with a constant floor presence, ensuring strict adherence to KPIs, operational standards, and company expectations. Success in this role requires sound judgment, decisiveness, and the ability to address performance gaps directly while maintaining control in a high‑pressure environment.

This is not a developmental role. Candidates must already function at a leadership level and be prepared to independently own results, make decisions, and execute corrective actions without close oversight.

The Operations Manager has direct authority over supervisor performance, floor execution, and operational strategy, including the implementation of corrective act...

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