Job Description
Operations Manager
The Operations Manager works as a team leader to manage the supervisors, dock, street, and yard employees of a service center efficiently and effectively; maximize profitability and business growth; and provide superior customer service. This position works with Service Center Manager to meet all Service Center operations and sales goals.
Responsibilities
Enforce operations specific company policies and procedures, and continuously apply the quality process.
Communicate with touch labor, supervisory, and sales personnel to address issues and relay feedback, and provide operations information to Service Center Manager.
Work with Regional Maintenance Superintendent to facilitate equipment maintenance and repairs.
Work in a team setting to accomplish department goals.
Address issues involving customer relations and/or other ABF Service Centers.
Apply contractual labor rules to applicable employees, and ma...
The Operations Manager works as a team leader to manage the supervisors, dock, street, and yard employees of a service center efficiently and effectively; maximize profitability and business growth; and provide superior customer service. This position works with Service Center Manager to meet all Service Center operations and sales goals.
Responsibilities
Enforce operations specific company policies and procedures, and continuously apply the quality process.
Communicate with touch labor, supervisory, and sales personnel to address issues and relay feedback, and provide operations information to Service Center Manager.
Work with Regional Maintenance Superintendent to facilitate equipment maintenance and repairs.
Work in a team setting to accomplish department goals.
Address issues involving customer relations and/or other ABF Service Centers.
Apply contractual labor rules to applicable employees, and ma...
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