Operations Manager

Company Description Raffles is a collection of luxury hotels and resorts worldwide each distinguished by its luxury elegance and residential charm Raffles Hotels Resorts are one-of-a-kind properties each one a landmark in its respective city positioned at the top of its local market and rated among the very best in the world Consistently offer professional friendly and engaging service Manage the cost effective and efficient operation of the Hotel in order to maximize guest satisfaction employee engagement and satisfaction and EBITDA Actively participate in the strategic planning and ongoing development of the hotel including revenue forecasting ensuring the delivery of our environment commitments overseeing the health safety and security of our guests and colleagues Lead and support all departments in the achievement of their financial and operational targets via effective organizational development policy and procedural development and appropriate colleague train...