Job Description

As the Operations Manager, you will play a pivotal role in planning, coordinating, and leading the infrastructural setup, as well as providing direction for work groups in accordance with organizational policies and legal requirements. Your responsibilities will also include building, developing, and managing a high-performing inbound and outbound sales team, measuring and analyzing team performance metrics, and ensuring the implementation of quality control tracking across all activities.

Responsibilities

  • Plan and coordinate infrastructural setup, ensuring compliance with organizational policies and legal requirements.
  • Build, develop, manage, and grow an inbound and outbound sales team.
  • Measure and analyze performance metrics of team members, implementing quality control tracking across all activities.
  • Meet sales and service level commitments, identify leads, and manage the team to convert warm and hot leads.
  • Test and meas...

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