Operations Manager

The Operations Manager is responsible for overseeing and coordinating all operational aspects of the manpower services business. This includes workforce deployment, client relationship management, compliance with labor regulations, performance tracking, and continuous improvement of operational processes to ensure service excellence.

Key Responsibilities

Operational Oversight

• Manage day-to-day operations related to sourcing, onboarding, and deployment of manpower.
• Ensure timely mobilization of workers according to client contracts and project requirements.
• Monitor the efficiency and effectiveness of service delivery.

Client Relationship Management

• Serve as the main point of contact for key clients to ensure satisfaction and resolve operational issues.
• Conduct regular client meetings and reviews to assess performance and address concerns.

Workforce Management

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