Job Description

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global BPO and customer experience partner providing contact center, digital marketing, back-office, and technical support services to help clients optimize operations and grow their business. With a strong presence in Asia and multilingual capabilities, it delivers scalable and tailored solutions across multiple industries.

Job Summary

Our client is seeking an Operations Manager for a multinational account. The Operations Manager will be responsible for overseeing day-to-day operations, managing a team of supervisors and staff, ensuring operational excellence, and supporting client business growth. This role combines operations management, client relationship management, and performance improvement initiatives .

Key Job Responsibilities

Operations Management

  • Monitor and optimize team performance and operational processe...

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