Job Description
We are at Teleperformance hiring for Operations Manager - Banking operations
🏦 We’re Hiring – Manager (Banking Operations) 📍 Location: Mumbai 🏢 Company: Teleperformance.
We’re looking for an experienced Manager to lead our Banking Operations team in Mumbai. This role involves overseeing day-to-day operations, ensuring compliance with regulatory standards, and driving efficiency across processes such as customer support, AML/KYC, mortgage, insurance, and core banking services .
🔍 Key Responsibilities
- Manage and streamline banking operations across multiple domains
- Ensure compliance with RBI guidelines, AML/KYC regulations, and internal policies
- Lead and mentor the operations team to achieve performance goals
- Handle escalations and improve customer experience
- Collaborate with cross-functional teams to enhance process efficiency
✅ Requirements
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