Job Description
Operations Manager
NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.
The Operations Manager reports directly to the General Manager and is responsible for the daily oversight of call center operations. This includes route supervision support, supervision of staff and call center agents, effective communication with internal and external stakeholders, coaching employees for optimal performance, and assisting with all operational functions in the absence of the General Manager. The Operations Manager must ensure adherence to company policies, maintain service quality standards, and operate within the established budget. This position is based in Chicago, IL.
Transdev is proud to offer:
+ Competitive compensation package of minimum $67,620.80 – maximum $71,219.20
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 da...
NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.
The Operations Manager reports directly to the General Manager and is responsible for the daily oversight of call center operations. This includes route supervision support, supervision of staff and call center agents, effective communication with internal and external stakeholders, coaching employees for optimal performance, and assisting with all operational functions in the absence of the General Manager. The Operations Manager must ensure adherence to company policies, maintain service quality standards, and operate within the established budget. This position is based in Chicago, IL.
Transdev is proud to offer:
+ Competitive compensation package of minimum $67,620.80 – maximum $71,219.20
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 da...
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