Operations Manager, Packaging, ROW Packaging Programs

Location: CPA San Martin Obispo Building B019 Chamapa-Lecheria Highway Km 2.5 San Martin Obispo Zip Code 54769 State of Mexico

Schedule: 40 hours per week Monday through Friday

At Amazon we are committed to being the most customer‑centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there we need exceptionally talented, bright and driven individuals. In this role you will be responsible for developing and scaling up sustainable e‑commerce packaging standards and solutions. To be successful you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with Operations, Engineering, Category, Finance, Procurement, Data Science and Global Packaging teams to identify and execute solutions that improve Customer experience by reducing waste and damages in packaging while also driving significant savings for Amazon.

This opportunity requires excellent troubleshooting, problem‑solving and the ability to succeed in a fast‑paced, ambiguous and technical environment. Ownership of work is extremely important and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile, with strong time management and project management skills.

Define and execute the packaging roadmap for the region.

Be the technical expert on packing productivity, box suite optimization and packaging material specifications and standards.

Collaborate effectively with worldwide teams to identify, share and implement best practices that improve packaging performance.

Coordinate and communicate packaging improvements and progress updates to key stakeholders.

• Experience using data and metrics to drive improvements
• Experience owning program strategy end‑to‑end delivery and communicating results to senior leadership
• Bachelor's degree or above
• Knowledge of Microsoft Excel at an advanced level including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• 1 year of performance metrics, process improvement or lean techniques experience
• BA or MBA in business operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge and experience manufacturing various packaging materials; including design and production of prototypes and new product development
• Consumer packaged goods or e-commerce experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.

• Brewing
• FDA Regulations
• Food Industry
• Food Safety Experience
• Packaging
• Clinical Trials Management
• 5S
• Plastics Blow Molding
• Food Processing
• Microsoft Project
• cGMP
• Logistics

Required Experience: Manager

Employment Type: Full‑Time

Vacancy: 1