Operations Manager

Position Summary

We are seeking an experienced Operations Manager to lead day-to-day ACH operations in a high-volume financial environment. This role is responsible for ensuring accurate, timely processing of ACH files and originations, managing a team of specialists, and using data/technology to improve performance, capacity planning, and operational controls.

What Youll Do

• Lead daily ACH operations, ensuring integrity and efficiency of transaction processing and posting. Along with coach, develop and manage a team.
• Oversee inbound file intake and posting to customer accounts.
• Manage ACH origination processing throughout the day at scheduled processing windows.
• Ensure accurate balancing and reconciliation of prior-day activity, including high-dollar transaction totals.
• Oversee ACH disputes and ensure compliant, well-documented, correct decision-making—especially when the...