Operations Manager (Pooling)

Role Details

Location: Metro Manila
Work Arrangement: Hybrid (BGC)
Contract Duration: Probationary
Expected Start Date: January 2026

About Us

Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.

More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let's build the future of customer experience together.

Welcome to Crescendo. Welcome to what's next.

The Role

The Operations Manager is responsible for the overall performance, stability, and growth of assigned programs. This role ensures operational excellence across service ...