Job Description
About PERGOLUX
PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector, designing and selling premium Pergolas and outdoor living solutions. Founded in Norway and now active in 14+ countries across Europe, North America, Australia, and South America, we are expanding our operations in Chile.
We are looking for a Country Operations Manager to lead and scale our Chilean warehouse, logistics, technical support, and customer-facing operations under PERGOLUX global standards.
Mission of the Role
To build and lead a high-performance operations structure in Chile — evolving from a task-based team to a role-based, KPI-driven operation — while ensuring operational excellence, scalability, and outstanding customer experience.
Key Responsibilities
Operations Leadership & Performance Ownership
Own end-to-end operational performance across Warehouse, Logistics, Installations (Mounting Service), Customer Service, Technical Support, Returns, and Quality Contr...
PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector, designing and selling premium Pergolas and outdoor living solutions. Founded in Norway and now active in 14+ countries across Europe, North America, Australia, and South America, we are expanding our operations in Chile.
We are looking for a Country Operations Manager to lead and scale our Chilean warehouse, logistics, technical support, and customer-facing operations under PERGOLUX global standards.
Mission of the Role
To build and lead a high-performance operations structure in Chile — evolving from a task-based team to a role-based, KPI-driven operation — while ensuring operational excellence, scalability, and outstanding customer experience.
Key Responsibilities
Operations Leadership & Performance Ownership
Own end-to-end operational performance across Warehouse, Logistics, Installations (Mounting Service), Customer Service, Technical Support, Returns, and Quality Contr...
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