OPERATIONS MANAGER

• Operational Oversight: Manage daily operations, including front desk, housekeeping, food and beverage, and maintenance to ensure seamless service delivery.
• Guest Experience: Ensure high service standards, promptly resolve guest complaints, and exceed customer expectations.
• Financial & Resource Management: Manage departmental budgets, monitor expenses, implement cost controls, and maximize revenue.
• Team Leadership: Recruit, train, mentor, and supervise staff, including setting performance goals and scheduling.
• Quality Assurance & Safety: Implement SOPs, conduct facility inspections, and ensure compliance with health and safety regulations.

Required Skills and Qualifications

• Experience: 3–5+ years in hospitality management, with proven experience in supervisory roles.
• Education: Bachelor’s degree in Hospitality Management, Business Administ...