Operations Manager - Transportation (Supply Chain/Logistics)

Responsibilities

: People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that we recruit, hire, train, develop and retain quality associates. • Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members • Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
Operations • Meet or exceed all customer key performance metrics and objectives • Interact daily with local customer to ensure existing and emerging customer needs are understood • Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
Finance • Develop and execute annual financial and operating plan • Lead the operation with integrity to meet or exceed the Business Plan targets • Identify issues with the operating metrics and P&L and make required adjustments in a timely manner • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
Safety • Lead a culture of safety through personal example • Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place • Proactively identify and correct unsafe conditions, work processes, and behaviors • Ensure compliance with all applicable regulatory agencies, company policies and procedures • Coach through safety observations
Growth/Customer Experience • Identify opportunities for continuous improvement and challenge the status quo • Execute a process to track and record value delivered to the customer • Identify and seize profitable business opportunities for the customer and Penske • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
Fleet/Assets • Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency • Contribute to equipment specification at time of start-up and renewal • Build a strong working relationship with local PTL district and other equipment vendors • Other projects and tasks as assigned by supervisor