Job Description
**About the Role**
Uber Direct is transforming last-mile delivery by enabling businesses-from restaurants to retailers-to offer fast, reliable delivery directly through their own websites and apps using Uber's technology and courier network.
As an Operations Manager on the Earner & Merchant Operations team, you'll play a central role in delivering a best-in-class experience for both couriers and merchants across Uber Direct in Latin America. Your mission: ensure seamless and reliable operations that support business growth, customer satisfaction, and courier success.
This role combines strategic thinking, data analysis, project execution, and cross-functional collaboration. You'll work closely with local and regional teams-including Marketplace, Commercial, and other Delivery Ops stakeholders-to solve complex problems, challenge the status quo, and drive operational excellence.
**What You'll Do**
- Be the connector: Act as the key point of contact across Ops, Commercial,...
Uber Direct is transforming last-mile delivery by enabling businesses-from restaurants to retailers-to offer fast, reliable delivery directly through their own websites and apps using Uber's technology and courier network.
As an Operations Manager on the Earner & Merchant Operations team, you'll play a central role in delivering a best-in-class experience for both couriers and merchants across Uber Direct in Latin America. Your mission: ensure seamless and reliable operations that support business growth, customer satisfaction, and courier success.
This role combines strategic thinking, data analysis, project execution, and cross-functional collaboration. You'll work closely with local and regional teams-including Marketplace, Commercial, and other Delivery Ops stakeholders-to solve complex problems, challenge the status quo, and drive operational excellence.
**What You'll Do**
- Be the connector: Act as the key point of contact across Ops, Commercial,...
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