Operations Manager

Are you passionate about fashion, sustainability, and operational excellence? We’re a thriving luxury resale boutique in Vancouver seeking a skilled Operations Manager to lead and streamline daily operations, support our growing team, and help us elevate the customer and team experience.

Key Responsibilities:

• Oversee daily store operations, ensuring exceptional customer service and presentation
• Manage and coordinate team workflows (sales associates, marketing staff, consignors)
• Supervise inventory management, product intake, pricing, and visual merchandising
• Support marketing and e-commerce activities with clear operational alignment
• Foster a respectful and collaborative team culture
• Implement policies, procedures, and systems to improve efficiency
• Handle scheduling, training, and performance feedback

Qualifications:

• 3+ years of experience in retail or boutique ...