Operations Manager, Vancouver

Position

Operations Manager

Reports To

Boutique Manager / Boutique Director

Job Purpose

Working with the Boutique Management as part of the leadership team, the Operations Manager is responsible for the day‑to‑day management of the non‑selling functions of the Boutique. Responsibilities include overseeing payroll, POS functions, shipping and receiving, after sales, loss prevention, supply orders, controlling expenses, facilities maintenance and assisting in management of all areas of boutique operations as needed.

Tasks And Responsibilities

• Oversee compliance of all associates with established company policies, procedures, and standards.
• Train, coach, and manage all associates in execution of operations tasks, including POS procedures, return procedures, alteration requests, safety and security procedures.
• Monitor the accuracy of receiving, transfers, damages, and returns‑to‑vendor to mainta...