Job Description

JOB DESCRIPTION

How You’ll Do It

  • Supervise the Department Managers and their teams in providing best-in-class service
  • Coach and develop their direct reports and the team
  • Drive Associate engagement
  • Uphold operating standards and drive Guest and team safety and satisfaction
  • Hold leaders accountable for managing venue operations
  • Hold departments accountable for budgets and spending
  • Forecast and control sales and expenses
  • Delegate and follow-up on the completion of tasks
  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • Interact with Guests to check on the quality of their experience
  • Leverage business metrics and trends to drive performance and to maximize profit and revenue
  • Cultivate relationships with community leaders and organizations to ensure strong connections
  • What We’re Looking For

  • 15+ years of restaurant, hotel or golf course management...
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