Operations Manager

Overview

We’re looking for a results-driven Operations Manager to oversee and optimize daily operations in our Singapore office. This role is ideal for someone who excels at process improvement, cross-functional coordination, and ensuring operational efficiency at scale.

Key Responsibilities

• Manage and oversee day-to-day operational activities across departments.
• Develop, implement, and improve operational processes, policies, and workflows.
• Monitor KPIs, SLAs, and operational metrics to ensure performance targets are met.
• Identify inefficiencies and drive continuous improvement initiatives.
• Coordinate with HR, Finance, IT, and other teams to ensure smooth business operations.
• Manage vendors, contracts, and service providers.
• Support strategic planning and execution of operational initiatives.
• Ensure compliance with internal policies and regulatory requirements.
<...