Operations Manager

Operations Manager

Location: York

A quick look at the role.

To efficiently and effectively manage the day-to-day operations of the Depot, whilst delivering and maintaining first class customer service against pre-defined business KPIs. This role will work alongside the Transport Manager role to support the depot's operational, safety, transport and service performance.

Your core responsibilities.

• Support the Depot Manager to ensure depot performance meets required standards while maintaining cost efficiencies, and deputise during periods of absence.
• Lead, support and manage a traffic dispatch team of six, monitoring performance through key KPIs covering Service, Safety and Profitability.
• Oversee daily operations involving 31 vehicles, 50 drivers and 35 routes (including backshifts) across weekdays and selected weekend services.
• Manage driver performance, development and feedback, maintaining personal development ...