Job Description
Our Client, a Banking company, is looking for an Operations Officer II for their Markham, ON location.
Responsibilities:
Serve as the primary custodian for daily key control, ensuring accurate sorting, distribution, and handling of incoming mail and related materials. Complete assigned workload in alignment with established Service Level Agreements (SLAs), consistently meeting targets for accuracy, timeliness, and productivity. Actively review internal processes and day-to-day activities, identifying opportunities for simplification, efficiency, and improvement. Investigate and escalate nonstandard activities in accordance with established procedures. Apply enterprise frameworks and methodologies relevant to operational activities, including Anti Money Laundering (AML) requirements and Business Continuity Management standards. Maintain a strong understanding of industry regulations, and emerging issues, ensuring...
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