Job Description

The role:

  • Provide excellent customer service in line with our departmental standards, procedures, and guidelines.

  • Coordinate Preventative maintenance and breakdown visits utilising our planning software.

  • Sourcing and requesting appropriate resource for the job, engineers, plant etc.

  • Placing orders to suppliers and chasing when applicable

  • Organising despatch of parts for delivery or collection.

  • Maintain customers’ records.

  • Deal with customer queries professionally and efficiently.

  • Assisting with the contract renewal process

  • Taking ownership of jobs and seeing through to completion

  • Updating our software systems

  • Track and manage costs on jobs.

  • Any other duties as reasonably required.

    • The successful candidate:

  • Experience in a customer service role.

  • Ability to work under pressure and deal with challeng...

    • Apply for this Position

    Ready to join Glu Recruit? Click the button below to submit your application.

    Submit Application